
Dark Hunter Boots from chest won't equip

We have a pair of Dark Hunter boots in our clan chest that will not equip for players. Both players who tried them are witchers, levels 31 and 47. Total there was almost 1.5 gold spent in trade taxes trying to get them to equip as i had to take them out of chest and give them to player 1. he couldn't equip them and traded them to player 2, player 2 tried to get them to equip, couldn't and traded them back. Each trade cost 46 silver and 60 copper. Can you please have devs look into getting boots to where they will equip on players so we can start using them again and refund trade tax into clan chest so i can refund the tax money wasted to both players. By the way, both players tried several browsers, which they cleared the cache and restarted and have up to date flash players.
Thanks
JimmyJamm
Inferno Elite
Thanks
JimmyJamm
Inferno Elite
If i may ask who is currently in possession of these Dark Hunter Boots? Also were any error given when trying to equip these boots? Please get back to me as soon as possible so this issue could be sorted. Thank you!
Also I'd like to advise whoever has these boots currently in possession - please try logging out by using [X] button on right-top corner and logging back in afterwards to see if that helps.
That would be appreciated! And if i may ask was logging out done by using [X] on right-top corner?
Most probably we already know about it and will fix it soon! (c) Your Dragon Eternity
thx