Why am I in a dungeon?

I log on and it says I should go here to figure out why/have the reason I am here explained to me.
Comments
I know why I am in the dungeon but kinda same computer 2 accounts i got that part but i wasnt but since i got cut off from playing how do i start over
You can start over by just creating new account.
My roommate was using the same computer as I am. Is there anyway I could not have to start all over?
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