was this your first purchase of reals?

No. I have purchased reals a number of times.

If it was through paypal u purchased them, make sure card details are up-to-date, i found out the hard way when i purchased reals through paypal without updating them, took over a week for them to appear in game

It wasn't with paypal. It was with Bill Pay from my bank. And the corporate office says that they received the money and that they would get a hold of the game master have have them credit my account for the reals but I have gotten it yet. This is the second time that I had problems with a payment. It took over a month the get the first one straighten out.

Hello Zumara,

Please contact our support using this form and we'll be more than glad to help you out: http://dragoneternity.com/support/

I have filled this form out 2 times now and still have not gotten any results. So I will ask again. When am I going to get the 40 reals that I paid for on July 3rd? It has been 3 weeks and I still have not gotten them.

Is your log-in an actual working e-mail? As far as we have checked there have been no tickets from you. Please do send us a e-mail to support@dragoneternity.com with same details you did put in form as we clearly haven't received it. I'm sorry for all the inconvenience caused. Send us an e-mail and we'll gladly help you out with your issue as swiftly as possible.

I sent you an email today with both of my email addresses in it via yahoo.com. I will put them one here as well the first one is: pam_trnr@yahoo.com and the second one is: zumara49@yahoo.com and they both are working emails.